Frequently Asked Questions
HOW MUCH IS IT TO EXTEND MY PACKAGE?
It is $700 per hour for Room Hire & $700 per hour for a Beverage Package. The DJ/MC is an additional $150 per hour.
IS MY DEPOSIT REFUNDABLE?
Unfortunately, all wedding deposits taken at Panorama House are non refundable. Please see terms and conditions.
WHAT HAPPENS IF I HAVE TO CANCEL MY WEDDING?
Please make reference to the terms and conditions signed at the time of booking your wedding.
WILL THERE BE OTHER FUNCTIONS HAPPENING AT THE SAME TIME?
Panorama House reserves the right to book other functions in the same room up to an hour before the scheduled function commencement time & an hour after the scheduled finishing time. Additionally, the venue reserves the right to book concurrent functions in adjoining rooms at any time. If you require additional set up time for your wedding, please contact the venue direct.
WHAT IS THE AGE LIMIT FOR CHILDREN?
Children’s meals are available for children 4- 12 years at a cost of 50% of the adult price. Infants under 4 are $15 only if eating a meal.
WHAT IF A GUEST IS A VEGETARIAN OR HAS A SPECIAL DIETARY REQUIREMENT?
If you have people among your guests who are vegetarian or have a special dietary requirement, they will be catered for at no extra cost. Please advise our Functions Coordinator at least 2 weeks prior to the event to ensure that we can cater to these requirements. Should this not be organised prior too, there will be a charge on the night.
DO YOU HAVE WHEELCHAIR/DISABLED ACCESS?
Panorama House does have wheelchair access to the building & designed disabled toilets are available.
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
All package prices are quoted as cash (see Terms & Conditions Form signed when you left your initial deposit). Should you wish to pay by an alternate method (EFT, VISA, Mastercard, AMEX, Cheque or Direct Deposit), please be aware a 1.7% surcharge will apply.
WHEN DO I MAKE THE FINAL PAYMENT?
The Final Invoice is to be settled on or before the Wednesday or Thursday prior to your wedding day.
WILL I NEED TO PAY FOR A MEAL FOR THE PHOTOGRAPHER, DJ, BAND, FIREWORKS ETC?
Yes, however all service people in attendance at your wedding will be charged at 75% of the total adult price.
WHEN WILL I NEED TO PROVIDE MY FINAL NUMBERS FOR MY WEDDING?
Confirmation of numbers & menu changes is required no later than 14 days prior to your event. You will be required to submit the Final confirmation form via email at this time. After this time, no downward adjustment in the total catering cost is possible, but you can increase final numbers if required.
HOW MANY PEOPLE CAN I SEAT PER TABLE?
Tables can seat between 9 to 12 guests.
WHEN WILL I NEED TO SPEAK TO THE CAKE DESIGNER, DECORATIONS PERSON & DJ/MC?
You will need to confirm with the wedding suppliers that all arrangements are in place and finalised at least 2 months prior to your function.
HOW MUCH IS IT TO REMOVE ANY INCLUSIONS FROM MY PACKAGE? (per adult)
Alcohol - $5
Desserts - $1
Beverage Package - $10
DJ & MC - $150 off total bill
DO I GET TO TRY THE FOOD BEFORE THE WEDDING?
Panorama House wedding tastings are by appointment only at a cost of $60pp. This includes a 3 course meal & beverages. Menu tastings are available on Thursday evenings only. All menu choices must be finalised at least one week prior to your wedding tasting.
HOW MANY PEOPLE CAN SIT ON THE BRIDAL TABLE?
Our Bridal Table can seat between 2 to 24 guests.
WHAT TIME DOES THE BRIDAL PARTY WALK INTO THE RECEPTION ROOM?
Generally, the bridal party will enter the room 30 minutes after the commencement of the function.
WHAT TIME ARE ENTREES USUALLY SERVED?
Entrees are generally served 45 minutes after the commencement of the function.
WHEN DO WE HAVE SPEECHES/CUT THE CAKE/ BRIDAL WALTZ?
These are usually done after desserts.
HOW MUCH DOES IT COST TO INCLUDE SPIRITS IN MY PACKAGE?
It costs $15-$25 per adult to add spirits to your package for 5 hours. See page 19 of wedding booklet.
CAN WE GET ACCESS TO OUR ROOM FOR SETTING UP?
Panorama staff will set up all your wedding items for you (name tags, bom bom,etc). If you have additional items to you would like to set yourself, you will have access to your function room 1 hour before reception starts.
We don’t set centerpieces’ so please see page 22 of booklet about set up and pack down of centerpieces.
CAN WE HAVE OUR OWN M.C?
Yes, please ensure they liaise with the manager on the night
CAKE KNIFE IS IT PROVIDED?
Yes, we provide a plain Panorama House knife.
HOW LONG DOES MY CEREMONY GO FOR?
Ceremonies are booked for 1 hour at a cost of $950. If you require an extra half hour, this will incur an additional fee of $350. We at Panorama House do book back to back ceremonies so if you require any additional time in between for decorating/ packing up decorations, this must be organised at the time of booking your ceremony. See page 5 of wedding booklet.
WHAT DO MY GUESTS DO BETWEEN THE CEREMONY & THE START OF THE RECEPTION?
Frankie’s Bar is open all day for your guests. You can arrange a drinks package, a bar tab or guests purchase their own drinks. Please see information on page 19.
If you are looking to provide your guests with food between ceremony and reception, we have platters available. Please see page 19.
WHAT IS INCLUDED IN MY CEREMONY SET UP?
When you book your ceremony at Panorama House, it includes the following;
Red Carpet- (optional)
30 Chairs with White Covers. Extra $6 per chair above 30 if required.
1 Signing Table with White Cloth
Exclusive use of the Gazebo for 1 hour
Back Up inside the function Centre 1 hour prior to your function in the event of bad weather.